Terms & Conditions
Last updated: 25th June 2025
By using the Entle website or purchasing our products or services, you agree to the following terms and conditions. Please read them carefully before proceeding.
1. About Entle
Entle offers wellness services and products to support relaxation, recovery, and general wellbeing. Our services are offered in person at our Queensland studio, while our products (including supplements) are available online at www.entle.com.au. Nothing provided by Entle is intended to replace medical advice, treatment, or diagnosis.
2. Use of This Website
All website content is for general information purposes only. We strive to ensure it is accurate and up to date, but we make no guarantees. Use of the site is at your own risk.
You must not misuse the website, introduce malicious code, attempt to access other users’ data, or engage in unauthorised activity.
3. Purchases and Orders
When placing an order on our website, you agree to provide accurate and complete information. We reserve the right to accept or cancel any order at our discretion.
All prices are listed in Australian dollars and include GST where applicable. We may update pricing, product descriptions, or availability at any time without notice.
4. Shipping and Delivery
We ship Australia-wide. Estimated delivery times are listed at checkout and may vary based on location and courier. Shipping costs are calculated at checkout.
Once your order is dispatched, you’ll receive tracking details. Entle is not responsible for delays caused by shipping providers or factors beyond our control.
5. Returns and Refunds
Due to the nature of wellness products and supplements, we are unable to accept returns for change of mind or opened items.
If your order arrives damaged or incorrect, please contact us at info@entle.com.au within 7 days of receiving your delivery. We’ll work with you to resolve the issue.
6. Cancellations and Rescheduling (for Services)
If you’ve booked a session and need to cancel or reschedule, please notify us as early as possible. Late cancellations or no-shows may result in a fee or loss of session credit. Specific cancellation terms will be confirmed during booking.
7. Health Disclaimer
Entle products and services are not intended to diagnose, treat, cure, or prevent any disease or health condition.
Always consult a qualified health professional before using supplements, especially if you are pregnant, breastfeeding, taking medication, or managing a health condition.
8. TGA and Legal Compliance
We do not make therapeutic claims unless supported by evidence and compliant with Australian Therapeutic Goods Administration (TGA) regulations. All product descriptions are written in line with advertising laws and guidelines for listed products.
9. Age Requirements
You must be at least 18 years old to purchase supplements from our store.
Some services may require parental consent for individuals under 16. Please contact us if you have questions about suitability.
10. Intellectual Property
All content on this site (including text, imagery, branding, and layouts) is owned by Entle or used with permission. You may not copy, reproduce, or distribute any material without our written consent.
11. Limitation of Liability
To the extent permitted by law, Entle is not liable for any loss, injury, or damages (direct or indirect) arising from use of our website, products, or services. You use our products and services at your own discretion and risk.
12. Privacy
We handle all personal information in accordance with our Privacy Policy. By using this site or placing an order, you consent to how we collect, use, and store your data.
13. Changes to These Terms
These Terms may be updated periodically. Changes take effect as soon as they’re published on this page. Continued use of our website or services indicates your acceptance of any changes.
Contact Us
If you have questions about these terms or need support with your order, email us at office@entle.com.au.